Accessibility Statement
Last updated: March 21, 2026 — Version 2.0
1. Our Accessibility Commitment
Good Feet believes that every person deserves equal access to our products and services. We are committed to providing a website experience that is accessible to people with a wide range of disabilities including visual, auditory, motor, and cognitive impairments.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the international standard for web accessibility.
2. Accessibility Measures Currently Implemented
Our website goodfeetofficial.com, built on the Shopify platform, benefits from the following accessibility measures:
2.1 Visual Accessibility
- Sufficient colour contrast ratios between text and background colours throughout the website
- Text is scalable and does not break layout when resized up to 200%
- Product images include descriptive alt text to support screen readers
- Our website is compatible with common screen readers including JAWS, NVDA, and VoiceOver
2.2 Navigation Accessibility
- The website can be navigated using a keyboard alone (Tab, Enter, arrow keys)
- Skip navigation links are available to bypass repetitive content
- Page headings are structured hierarchically (H1, H2, H3) to support navigation
- Forms include properly associated labels for all input fields
2.3 Content Accessibility
- Product descriptions are written in clear, plain English
- Size guides include both visual and text-based information
- Error messages in forms are descriptive and actionable
- All product pages include structured data for assistive technology compatibility
2.4 Mobile Accessibility
- Our website is fully responsive and accessible on mobile devices
- Touch targets meet minimum size requirements for motor accessibility
- The website works with iOS VoiceOver and Android TalkBack
3. Known Limitations
While we strive to meet WCAG 2.1 AA, we acknowledge the following current limitations:
- Some third-party widgets (Loox reviews, Klaviyo forms) may not fully comply with WCAG 2.1 AA — we are working with these providers to improve accessibility
- Some older product images may lack complete alt text — we are progressively updating these
- Video content, where present, may not yet include closed captions — we commit to adding captions to all video content
4. Shopify Accessibility
goodfeetofficial.com is built on the Shopify platform. Shopify publishes its own accessibility conformance report and is committed to WCAG 2.1 AA compliance for its core platform. For Shopify-level accessibility issues, see: shopify.com/accessibility.
5. Applicable Laws
| Law | Jurisdiction | Requirement |
|---|---|---|
| Americans with Disabilities Act (ADA) Title III | USA | Equal access for people with disabilities |
| Section 508 Rehabilitation Act | USA (federal) | Electronic accessibility standards |
| Equality Act 2010 | UK | Reasonable adjustments for disabled persons |
| EU Web Accessibility Directive 2016/2102 | EU | WCAG 2.1 AA for public sector — best practice for private |
| European Accessibility Act (EAA) 2025 | EU | Accessibility for e-commerce services from June 2025 |
| AODA (Accessibility for Ontarians with Disabilities Act) | Canada (Ontario) | Web accessibility for public-facing websites |
6. Feedback & Contact
We welcome feedback on the accessibility of goodfeetofficial.com. If you encounter accessibility barriers or require information in an alternative format, please contact us:
- Email: support@goodfeetofficial.com
- Subject: “Accessibility Feedback”
- WhatsApp: +1 640 241 28 66
- Response time: Within 5 business days
We are committed to responding to accessibility feedback and implementing reasonable improvements on a continuous basis.
7. Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact:
- USA: US Department of Justice ADA Information Line — 1-800-514-0301
- UK: Equality and Human Rights Commission — equalityhumanrights.com
- EU: Your national authority responsible for implementing the European Accessibility Act
© 2026 Amerion Group LLC · Trading as Good Feet · goodfeetofficial.com · EIN: 32-0818127